The protection of privacy is important to Jacques Lemieux (Grossiste) Inc. (hereinafter the “Entity”, “We”, “Us”, “Our”). For this reason, We have implemented protective measures and sound management practices for your Personal Information in accordance with applicable laws in Québec and Canada.
This Privacy Policy (the “Policy”), which must be read in conjunction with Our Legal Notice, describes our practices regarding the collection, use, processing, disclosure, and retention of Personal Information of our clients, visitors, and users. It applies to the Entity as a whole.
By using our websites https://www.jacqueslemieux.com or any of our Services, you agree that We may collect, use, process, disclose, and retain your Personal Information in accordance with the conditions described herein. If you do not agree to comply with and be bound by this Policy, you are not authorized to visit, access, or use Our Websites or Services, nor to share your Personal Information with Us.
This Policy does not apply to Personal Information of employees, representatives, and consultants of the Entity, or any other person affiliated with the Entity, nor to any information that does not constitute Personal Information as defined by applicable laws in Québec and Canada.
Questions, comments, and complaints regarding the Policy and the Entity’s privacy practices may be addressed to Our Person in Charge of Personal Information Protection at the following contact details:
Human Resources Department
Phone: 1-418-248-8117
Email: info@jacqueslemieux.com
Address: 179 Rue Des Industries, Montmagny QC G5V4G2
The following words and expressions, when they appear with an initial capital letter in the Policy, have the meanings assigned to them below, unless otherwise implicitly or explicitly stated in the text:
“Service Provider”: any natural or legal person who processes Personal Information on behalf of the Entity. This includes third-party companies or individuals employed by the Entity to facilitate the Services, provide the Services on behalf of the Entity, perform services related to the Services, or assist the Entity in analyzing the use of the Services.
“Personal Information”: any information that relates to a natural person and allows that person to be identified and that is not public, meaning that it directly or indirectly reveals something about the identity, characteristics (e.g., abilities, preferences, psychological tendencies, predispositions, mental capacity, character, and behavior) or activities of that person, regardless of the nature of the medium and regardless of the form in which such information is accessible (written, graphic, audio, visual, computerized, or otherwise).
“Person in Charge of Personal Information Protection”: the person responsible for the application of this Policy whose contact details are identified in section 1.2 of this Policy.
“Services”: refers to the Website, our social media pages, and the services and products provided to you.
As part of our activities, We may process various types of Personal Information including the information listed below:
In each case, this Personal Information is processed in accordance with the legitimate purposes set out in section 3.2 below.
We may disclose your Personal Information to our employees (including the human resources and IT departments), contractors, consultants, agents, suppliers, service providers, and other trusted third parties (collectively, the “Service Providers”) who need such information to help Us operate Our Websites, carry out our business activities, or provide services to you, provided that these Service Providers have previously agreed in writing to ensure the confidentiality of your Personal Information in accordance with applicable laws and Our Information Governance Program.
We do not sell, trade, or otherwise disclose your Personal Information to third parties.
Although We attempt to avoid disclosing your Personal Information to third parties, We may use Service Providers to perform various services on Our behalf, such as IT management and security, marketing, as well as data analysis, hosting, and storage. We have outlined below the situations in which such sharing may occur:
Before disclosing your Personal Information to Service Providers outside the province of Québec or depending on the nature of the Personal Information disclosed, We carry out a privacy impact assessment. When We disclose your Personal Information to Service Providers, We enter into written agreements with them before any Personal Information is shared and only provide the Personal Information necessary for the performance of their mandate.
As part of these agreements, We ensure that the principles set out in this Policy are respected, and these Service Providers are required to use Personal Information confidentially, in accordance with our instructions, and solely for the purposes for which it was provided. We provide sufficient guarantees regarding the implementation of appropriate safeguards proportional to the sensitivity of the Personal Information processed or disclosed.
When our Service Providers no longer need your Personal Information, We require them to destroy such data appropriately.
We may disclose your Personal Information where We believe such disclosure is authorized, necessary, or appropriate, including:
We may share, transfer, or disclose, in strict compliance with this Policy and the provisions of the Act respecting the protection of personal information in the private sector (CQLR c P-39.1) and the Act to modernize legislative provisions as regards the protection of personal information (Law 25), your Personal Information in the event of a sale, transfer, or assignment, in whole or in part, of the Entity or our assets (for example, following a merger, consolidation, change of control, reorganization, bankruptcy, liquidation, or any other business transaction, including in the context of negotiating such transactions).
In such a case, We will inform you before your Personal Information is transferred and becomes subject to a different privacy policy.
Whenever possible, the Entity obtains consent directly from the individual concerned to collect, use, and disclose their Personal Information. However, if you provide Us with Personal Information about other individuals, you must ensure that they have been properly informed that you are providing their information to Us and that you have obtained their consent for such disclosure.
We will seek your explicit, informed, free, and specific consent before using or disclosing your Personal Information for purposes other than those set out herein. We will also seek your explicit consent whenever sensitive Personal Information is involved in any of the Entity’s processing activities.
We will request your consent for each specific purpose in simple and clear terms, separately from any other information provided to you.
BY USING OUR WEBSITES OR SUBMITTING YOUR PERSONAL INFORMATION VIA EMAIL, YOU CONSENT TO THIS PRIVACY POLICY AND TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
If you do not consent, please stop using the Websites. Except where otherwise provided by law, you may withdraw your consent at any time upon reasonable notice. Please note that if you choose to withdraw your consent to the collection, use, or disclosure of your Personal Information, certain features of Our Websites may no longer be available to you, or We may no longer be able to provide certain Services.
Subject to applicable laws, We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, unless you consent to your Personal Information being used or processed for another purpose. For guidance, the retention period for certain information may extend up to 7 years following the end of Services provided by the Entity to you.
In addition, our retention periods may be adjusted over time due to legitimate interests (for example, to ensure the security of Personal Information, to prevent abuse or violations, or to pursue offenders).
For more information on the retention periods of your Personal Information, please contact our Person in Charge of Personal Information Protection using the contact details in section 1.2.
As a data subject, you may exercise the rights listed below by communicating in writing with Our Person in Charge of Personal Information Protection using the contact details in section 1.2. Please note that We may request that you verify your identity before responding to any such request.
To follow up on your request, you may be asked to provide appropriate identification or otherwise verify your identity.
We use cookies and similar technologies (collectively, “Cookies”) to help operate, protect, and optimize the Websites and Services We provide. Cookies are small text files stored on your device or browser. They allow certain information to be collected during your visit to the Websites, including your preferred language, browser type and version, device type, and unique device identifier.
Some Cookies are deleted after your browser session ends, while others are retained on your device or browser so that We can recognize your browser during your next visit. The Personal Information collected via Cookies is not intended to identify you personally. It is used to ensure the proper functioning of the Websites, improve user experience, provide data to understand traffic and interactions on Our Websites, and detect certain types of fraud. Cookies do not harm your device and cannot be used to extract your Personal Information.
We collect your IP address, device and operating system or browser information, your navigation path and history on Our Websites, as well as your queries and browsing preferences (including language).
You may configure your browser to be notified when Cookies are set, allowing you to accept or refuse some or all Cookies on a case-by-case basis. Please note that disabling Cookies may impair your browsing experience and prevent the use of certain Website features.
The Entity has implemented physical, technological, and organizational measures to adequately protect the confidentiality and security of your Personal Information against loss, theft, or any unauthorized access, disclosure, reproduction, communication, use, or modification. These measures include:
Administrative Measures:
• Adoption of a series of policies and procedures within Our Information Governance Program, including:
• Regulating access, disclosure, retention, depersonalization, including anonymization, and where applicable, destruction of Personal Information;
• Defining the roles and responsibilities of our employees throughout the lifecycle of Personal Information and documents;
• Establishing procedures for responding to privacy incidents; when an incident presents a risk of serious harm, we notify the individuals concerned and the Commission d’accès à l’information in accordance with applicable legislation;
• Managing requests and complaints related to the protection and processing of Personal Information.
Technical Measures:
• Use of secure servers. Sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway databases, accessible only to authorized personnel with special access rights, who are required to keep the information confidential;
• Use of backup systems, network monitoring software, etc.;
• Use of encryption, task separation, access controls, and internal audits.
Although we implement these measures, We cannot guarantee absolute security of your Personal Information. If you believe your Personal Information is no longer protected, please contact Our Person in Charge of Personal Information Protection immediately using the contact details in section 1.2.
We reserve the right to modify this Policy at any time in accordance with applicable law. In the event of changes, We will publish the revised version and update the effective date in the footer. We will also notify you by email at least thirty (30) days before the new Policy version comes into effect.
If you do not approve the new terms, We invite you to stop using Our Websites and Services. Continued use after the new version becomes effective will constitute acceptance of the revised Policy.
Occasionally, We may include references or links to Our Facebook page, websites, products, or services provided by third parties (“Third-Party Services”). These Third-Party Services are not operated or controlled by the Entity and are governed by separate privacy policies independent of ours. We are not responsible for the content or activities of these sites. This Policy applies only to the Website and Services We provide and does not extend to Third-Party Services such as Our Facebook, LinkedIn, or Twitter pages.
Invisible reCAPTCHA analyzes activity on a webpage feature (e.g., mouse movements and typing patterns) to determine if a user is a robot.
The invisible reCAPTCHA service may collect information from your device. Information collected by reCAPTCHA is retained in accordance with its privacy policy.
Regarding credit card details or other payment information you provide to Us, We commit to storing this information in the most secure way possible.
We do not knowingly collect or use Personal Information of individuals under 14 years of age. If you are under 14, you must not provide Us with your Personal Information without parental or guardian consent.
If you are a parent or guardian and discover that your child has provided Us with Personal Information without consent, please contact Us using the contact details in section 1.2 to request deletion of your child’s information from our systems.
The laws of Canada and Québec, excluding its conflict-of-law rules, govern this agreement and your use of the Websites. Your use of the Websites may also be subject to other local, provincial, national, or international laws.
Updated March 30, 2026
